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Cloud Services & Support

Empower your team. Maximize uptime.

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Design and program your machine with Vention's full-stack platform.

Subscription Services

Tools to Keep Your Team Productive

Tiered Plans

Automate smarter with our software.

Monitor

$1,500/month

Track your machine's data and performance.

Diagnose

$3,500/year

Video recording logs to diagnose issues faster.

Priority Care

$6,800/year

Live video support through your pendant.

Enterprise

Custom Plan

Custom SLAs and dedicated support

Cloud Services

MachineAnalytics

Performance and health monitoring

Log Monitoring

System logs for faster troubleshooting

Over the Air Updates

Remote software/firmware updates via the cloud

Cellular

LTE remote connectivity

Notifications: Pre-Defined Alerts

Automated system emails

RemoteView Live

24/7 video feed

RemoteView Recording

Cloud video playback

7 days
7 days
7 days

Support Services

RemoteSupport

On-demand, high-priority support

Advanced RMA

Fast-tracked hardware replacement

Extended Warranty

1 Extra year coverage on MachineMotion

Quarterly Perfomance Review

Insights and log analysis with our experts

On-site Maintenance Visit

Hands-on service at your facility

1 visit/year included
Dedicated technical support

Your single point of contact for every case

For Enterprise

Built for Mission-Critical Operations

When uptime and reliability cannot be compromised, our Enterprise plan goes beyond standard tiers. Get the complete feature set plus dedicated resources such as custom SLAs, priority response, on-site support, and a named technical contact tailored to your production demands.

Contact our automation specialists today to receive a custom package that guarantees the performance and resilience your business requires.
Automation dashboard showing real-time monitoring

Frequently Asked Questions

Everything you need to know about our software subscriptions and pricing.

Yes. Your machine remains fully operational, but you lose access to cloud services that enable proactive maintenance and performance monitoring.

Have More Questions?

Our knowledgeable and friendly team is here to help.