Remote Support
Receive high-priority automation and deployment support when and where you need it. With Remote Support, have peace-of-mind that your machine deployment will be on schedule and your operation will run smoothly.
Here when you need us
On-demand Remote Support through Vention's Pendant V3.
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Reduce downtime and improve productivity with on-demand troubleshooting and issue resolution
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Built-in front and back-facing cameras with Wi-Fi connectivity for remote calls within your facility
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Screen share to allow our experts a view into you detailed machine configuration and program to recommend instant changes
Subscribe to Remote Support
Unlimited access to our automation & deployment experts from anywhere in the world.
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Connect to Vention’s Customer Success Team within 10 minutes from Monday - Friday, 9 AM to 5 PM ET / CET
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With your Pendant V3, receive personalized assistance from anywhere in the world where Wi Fi and hard wired ethernet are both options
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Remote Support subscription of $3,500 / year (USD) for a 2-year plan (per machine)
Enable your remote support journey
Vention's Pendant v3 unlocks your remote support experience.
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Powerful OLED touchscreen display at 13.3” equipped with an intel quad-core chipset
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Two built-in 5MP cameras with auto-focus and low-light capabilities
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Ergonomic design with a built-in removable handle and an optional mounting bracket
Educational Resources
Resources to get you up and running
Explore our technical documents, video tutorials, and guides for in-depth information about Vention products and tools.
Technical Documents
Detailed technical documents about Vention parts and applications.
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Video Tutorials
Step-by-step video walk-throughs of our most popular products and applications.
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Deployment Guides
Clear instructions for everything from powering on MachineMotion to programming in Python.
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