Remote Support

Receive high-priority automation and deployment support when and where you need it. With Remote Support, have peace-of-mind that your machine deployment will be on schedule and your operation will run smoothly.

Remote Support

Here when you need us

On-demand Remote Support through Vention's Pendant V3.

  • Reduce downtime and improve productivity with on-demand troubleshooting and issue resolution

  • Built-in front and back-facing cameras with Wi-Fi connectivity for remote calls within your facility

  • Screen share to allow our experts a view into you detailed machine configuration and program to recommend instant changes

Here when you need us

Subscribe to Remote Support

Unlimited access to our automation & deployment experts from anywhere in the world.

  • Connect to Vention’s Customer Success Team within 10 minutes from Monday - Friday, 9 AM to 5 PM ET / CET

  • With your Pendant V3, receive personalized assistance from anywhere in the world where Wi Fi and hard wired ethernet are both options

  • Remote Support subscription of $3,500 / year (USD) for a 2-year plan (per machine)

Subscribe to Remote Support
Enable your remote support journey

Enable your remote support journey

Vention's Pendant v3 unlocks your remote support experience.

  • Powerful OLED touchscreen display at 13.3” equipped with an intel quad-core chipset

  • Two built-in 5MP cameras with auto-focus and low-light capabilities

  • Ergonomic design with a built-in removable handle and an optional mounting bracket

Enable your remote support journey