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Remote Support

Receive high-priority automation and deployment support when and where you need it. With Remote Support, have peace-of-mind that your machine deployment will be on schedule and your operation will run smoothly.

Remote Support

Here when you need us

On-demand Remote Support through Vention's Pendant V3.

  • Reduce downtime and improve productivity with on-demand troubleshooting and issue resolution.

  • Built-in front and back-facing cameras with Wi-Fi connectivity for remote calls within your facility.

  • Screen share to allow our experts a view into you detailed machine configuration and program to recommend instant changes.

Here when you need us

Subscribe to Remote Support

Unlimited access to our automation & deployment experts from anywhere in the world.

  • Connect to Ventionโ€™s Customer Success Team within 10 minutes from Monday - Friday, 9 AM to 5 PM ET / CET.

  • With your Pendant V3, receive personalized assistance from anywhere in the world where Wi-Fi and hard-wired Ethernet are both options.

Subscribe to Remote Support
Enable your remote support journey

Enable your remote support journey

Vention's Pendant V3 unlocks your remote support experience.

  • Powerful OLED touchscreen display at 13.3โ€ equipped with an intel quad-core chipset.

  • Two built-in 5MP cameras with auto-focus and low-light capabilities.

  • Ergonomic design with a built-in removable handle and an optional mounting bracket.

Enable your remote support journey