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Post-Sale Support

Our platform goes beyond human support—with machine analytics and on-demand remote assistance built right into your automation stack.

Need Immediate Help?

Contact us now by phone at +1 (800) 940-3617 or by email.

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Subscriptions & Support

Stay Connected, Stay Efficient

Built-in tools that bring support, monitoring, and analytics to your factory floor.

Remote Support

Get live video assistance directly on your machine's pendant within 10 minutes. Connect instantly with robotics experts for real-time troubleshooting.

Vention remote support showing live video assistance on machine pendant

Remote View

Keep eyes on your machine at all times with real-time monitoring from anywhere, any time. Access live streaming and status updates through any device.

Vention remote view interface showing real-time machine monitoring

MachineAnalytics

Unlock insights to analyze and optimize your machine's performance effortlessly. Track efficiency patterns and predict maintenance needs with actionable data.

Vention MachineAnalytics dashboard showing performance insights and metrics

Customer Satisfaction at a Glance

95%

Average Customer Satisfaction

80 pts

Net Promoter Score (NPS)

20,000+

Machines Around the World

3-8×

Faster Deployments

★★★★★

Reliable Help, Real Results

Martin Hill
"The support we received from Vention after the factory acceptance test was exceptional. You can contact Vention immediately within 10 minutes of any issues."

Martin Hill

Continous Improvement Engineer

McAlpine & Co. | Glasgow, Scotland

Felix Cournoyer
"The main reason we went with Vention is they were so fast to respond."

Felix Cournoyer

Engineering Manager

Ora Graphene | Montreal, Quebec

Jim Cripps
"Post-deployment, Vention continued collaborating on performance fine-tuning, ensuring Cripps & Sons extracts maximum value from their robotic sander."

Jim Cripps

President

Cripps & Sons | Tatamagouche, Nova Scotia

Pricing

Choose the Best Plan for Your Business

Tiered Plans

Automate smarter with our software.

Free

$0/month

The quickest and easiest way to try Vention.

Connected

$1,500/year

Track your machine’s data and performance.

Business

Free trial
$5,550/year

Unlimited access to automation and deployment experts.

Design

MachineScope

Collaborative project management

MachineBuilder™

Modular 3D design environment

Automate

MachineLogic

Code-free & Python robot programming

Deploy

MachinePortal

Team collaboration dashboard

MachineCloud

Software-assisted machine deployment

Operate

Access to tutorials, user forum and chat support
MachineAnalytics

Performance monitoring and alerts

RemoteView

24/7 video monitoring

Cellular LTE Connectivity

Secure OTA updates

Remote Support

On-demand, high-priority support